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Privacy Policy

Background

Please take time to read the following policy so you understand how we, Hotelsinone, use the personal information we ask you to submit. As we update and expand our services, this policy may change, so please refer back to it from time to time.

Hotelsinone is committed to ongoing compliance with the core principals of the GDPR (General Data Protection Regulation) and the Data Protection Directives of the European Union. Our systems and processes are compliant with the 7 data protection principles underlying the GDPR.

1). Lawfulness, Fairness and transparency – Personal data must be processed and handled lawfully, fairly and in a transparent manner.
2). Purpose Limitation – Personal data must be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (with exceptions for public interest, scientific, historical or statistical purposes).
3). Data Minimisation – Personal data must be adequate, relevant and limited to what’s necessary in the relation to the purpose for which it is processed.
4). Accuracy – Personal data must be accurate and where necessary, kept up to date. Inaccurate personal data must be corrected or deleted
5). Retention – Personal data should be kept in an identifiable format for no longer than is necessary
6). Integrity and Confidentiality – Personal data should be held securely
7). Accountability – The Data Controller should be able to demonstrate and in some cases, verify compliance with GDPR.

Collection of Data during the booking process

When you book a hotel with the Lidl Breaks, we ask you for personal information. We use this information to process your booking and to communicate with you about your reservation. We also use your email address to send you confirmation of all the details of your booking and the hotel's contact details. Occasionally, we send our customers special offers and promotional information via email newsletter and postal mail, using the details you provided. Before sending you any such information we would always ask for your consent to do so.

Collection and Use of Information

When you book a hotel with Lidl-Breaks we ask you for your full name, mailing address, email address, contact telephone number and credit card details. During the course of the booking process your credit card details are deleted and we do not store credit cards details in any format. In order to process your booking your personal details are used to confirm your booking with the hotel and after a short period of time these are also deleted from our system. This is in line with best practice in the Credit Card industry and conforms with the global standards of PCI Compliance (Payment Card Industry compliance standards).

Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). As you browse the Lidl-Breaks website, cookies are placed by Google Analytics on your computer's hard drive. (Cookies are small pieces of data that are sent to your browser from a web server and stored on your hard drive.) These cookies allow us to identify you whilst you are on the Lidl-Breaks website and help us analyse how you use the site. We can then compile reports on site activity for site operators and provide other services relating to site activity and internet usage. If your browser is set to not accept cookies, you will not be able to use the Lidl-Breaks site or service. See our full Cookie Policy here.

Disclosure

Except as described in this section, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. Your details are forwarded to your hotel to secure your reservation and allow the hotel to contact you if necessary. Occasionally, we use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalise our web pages, process credit card transactions or analyse customers' interaction with our site. In the course of providing such services, these companies may have contact with your personal information. By contractual agreement, these companies must treat your information in accordance with Data Protection legislation. Any exceptions to this policy of sharing your personal information with a partner company will be made only with your permission. Lidl-Breaks also reserves the right to disclose information when required by law. You should check back for updates to this policy. Lidl-Breaks will obtain email consent from any user if the company intends to use the information collected in a manner different from that stated when the user registered.

Security and Access

When you reach the booking page on our website you will notice two significant changes to your browser. Firstly, in your address bar the usual http situated before the URL is replaced by https. This is informing you that you have reached a secure area of the site and your sensitive information is safe. Additionally, you will also observe a closed padlock on the bottom right of the screen. This is just another assurance of your security. We also use the very latest technology to protect your credit card information. All transactions are protected by Secure Sockets Layer (SSL), a secure server which is regarded as the best software available today for secure e-commerce transactions. SSL powerfully encrypts all of your personal numbers and information before it is sent across the Internet to our servers. A firewall which protects our servers and network against unauthorised access is used in addition.

We take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data. We store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems. Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser is protected using encryption technology.

Transfers of your personal data

The hosting facilities for our websites are situated in Europe. Our Email Service Providers (SendinBlue) servers are situated in United States of America. Our analytics providers (Google) are situated in the United States of America. The European Union has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries is protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Union.

Access Rights

Under Data Protection legislation you have the right to find out what information we hold on you and have incorrect information rectified. To obtain a copy of your personal information, please write to us at the following address: Hotelsinone Ltd, Chamley Gardens, Malahide, Co. Dublin. Or email hello@hotelsinone.com Furthermore, you can have your personal data rectified or erased. All the above applies if Hotelsinone is not obliged to maintain your information to comply with any other legal requirements.