CARLTON SHEARWATER HOTEL
by reviewer52978003
on Apr 17 2012 20:51
The hotel was lovely rooms staff swimming pool were great. The only thing we taught on easter sunday night for a bar that was busy with lots of families with kids there was nothing on for them, there was no atmosphere and 3 big screen tvs with only golf on, a bit of music would have been nice and food was very basic would have got better at a chipper.
3.00
0.3
CARLTON SHEARWATER HOTEL
by Tara
on Apr 12 2012 13:31
We booked our break for last weekend and were quite excited about going off especially after looking at photos on The Carlton Shearwaters website. For two adults & two children, €148 for a two night break B&B sounded to good to be true.
When we arrived we were advised that there was a delay with checking in which should have been 3pm, no problem I said, the lady asked would we like to upgrade to a 2 bedroom suite for a cost of €50 for the two nights, delighted with that offer we said yes. Went back & forward to reception approx. 4 times to be told there was still a delay. At 5.30 we were eventually told our room was ready, a double room......... I asked about the upgrade and she said no there must have been a mistake there was none available.......few words said me not impressed suddenly there was one available!!!! Checked in room lovely, delighted.
Barstaff during the day were not very pleasant, one girl I tried to get her attention to order food, shouted at me I'd have to wait til she was ready. Lounge boy did serve us but looked like his uniform had not been washed in 6 weeks. Food was nice though when it did come. It was Easter Sunday , it was bit busy but didn't warrant staff being rude or filthy.
Breakfast, again was busy but not out the door, buffet was not well stocked at all, not pleasant standing around waiting on fried eggs.
All in all the hotel was lovely, clean, most staff pleasant, pool area lovely, towels etc well stocked, clean.
2.00
0.3
CARLTON SHEARWATER HOTEL
by Jean
on Apr 11 2012 18:50
We stayed over the Easter weekend and so the hotel was very busy, which was good to see! It meant we had to wait a little while for our room to be ready but the staff were most friendly and pleasant and this more than compensated for the slight delay. The dinner was excellent and we very much enjoyed the pool in the Leisure Centre. We felt our stay in the Carlton Shearwater represented great value for money and have no hesitation in recommending this hotel.
4.00
0.3
CARLTON SHEARWATER HOTEL
by Laois family
on Mar 21 2012 16:12
Nice spacious hotel with lots of areas to relax. Breakfast dissapointing as selection of food on offer very limited. Temperature of kids swimming pool was brilliant. Most of the staff friendly and obliging. Overall a nice stay and children loved it.
3.00
0.3
CARLTON SHEARWATER HOTEL
by michael
on Mar 14 2012 14:13
We stayed for two nights and we were very happy with the accomodation. Very friendly staff , the rooms were spacious clean and comfortable.
I would recommend this hotel . Great value for money.
4.00
0.3
CARLTON SHEARWATER HOTEL
by fizz
on Dec 6 2011 20:23
Excellent hotel.Professional and friendly staff. Spacious and comfortable rooms. Lovely clean and warm leisure centre.
4.00
0.3
CARLTON SHEARWATER HOTEL
by mk
on Oct 11 2011 09:45
Fantastic Value at this hotel, it is a lovely hotel. Great Leisure Centre, Bar food was also very good. Great Breakfast and staff so helpful.
Would definitely stay here again, and would highly recommend it to anyone.
Star Rating 5 *****
5.00
0.3
CARLTON SHEARWATER HOTEL
by sheila
on Sep 24 2011 18:06
sheila
myself and my sister stayed for one night on a dinner bed and breakfast deal. we could not fault the hotel at all. helpful, friendly staff; room and leisure facilities very good; food lovely. would definitely recommend and would stay here again.
4.00
0.3
CARLTON SHEARWATER HOTEL
by Mel O'Connor
on Sep 2 2011 13:01
The hotel was amazing. The staff were very friendly and accomadating. The food was fantastic. The Kids loved the hotel and the pool, so it gets a thumbs up from us.
5.00
0.3
CARLTON SHEARWATER HOTEL
by Tanya Montgomery
on Sep 1 2011 11:25
The hotel was excellent, we had a lovely family Break. Food was lovely. Staff were excellent. The kids loved the kids club. The Spa treatment were heaven
4.00
0.3
CARLTON SHEARWATER HOTEL
by mary
on Aug 9 2011 09:47
Had a perfect stay at this Hotel. Room lovely, breakfast great.
Leisure Centre is excellent, staff very helpful and nice. Definitely would recommend it to friends for a break.
5.00
0.3
CARLTON SHEARWATER HOTEL
by T Lynch
on Jul 31 2011 13:11
one of the nicest hotels we stayed in,very high standards,lovely food will be back soon T Lynch
5.00
0.3
CARLTON SHEARWATER HOTEL
by Lilly sue
on Jun 15 2011 11:12
very good value for money. Only thing it does not cater for single people who require a single room so they can not avail of offer.There's a big number of singles out there who need to be catered for.
5.00
0.3
CARLTON SHEARWATER HOTEL
by Ken
on Jun 12 2011 18:14
Customer service was good, but the room facilities, room furniture was poor.
Carlton need to upgrade and invest in hotels as a company.
Overall a three star rating.
3.00
0.3
CARLTON SHEARWATER HOTEL
by Marian Molloy
on May 24 2011 23:00
We enjoyed our stay at Shearwater Ballinasloe. The food was excellent and bedroom very comfortable. We would certainly have no hesitation in going back again.
5.00
0.3
CARLTON SHEARWATER HOTEL
by a young couple
on May 6 2011 09:46
The Hotel itself was lovely! Friendly & helpful staff.swimming pool and leisure was great.The only thing I could fault really was the %u20AC7.50 charge for room service, 2 sandwiches costing %u20AC18.50 and even for inclusive breakfast there's %u20AC7.50 charge to the room? Fair enough if you want to charge but I think %u20AC7.50 is very steep!
The location for such a nice hotel is ridiculous, the town had nothing of interest and was very boring. And the entertainment in the Hotel was a little dull!
we were a young couple so maybe I just wanted a little something more lively. Ideal for people who need a quiet break
3.00
0.3
CARLTON SHEARWATER HOTEL
by Dolores Legros
on May 3 2011 11:59
Excellent value for money. Much appreciated.
5.00
0.3
CARLTON SHEARWATER HOTEL
by Denise
on Apr 5 2011 14:46
We stayed in the Carlton Shearwater hotel for two nights and really enjoyed our stay.
Rooms were very well maintained.
Both the bar food and restaurant dining were immensely enjoyable.
MOST of the staff were very friendly and helpful.
We would highly recommend this hotel and look forward to returing.
5.00
0.3
CARLTON SHEARWATER HOTEL
by Jennifer
on Mar 8 2011 20:36
really enjoyed our break.. hotel is fab and spa was gorgeous lovely freindly staff!! food excellent too definite 5 stars!
5.00
0.3
CARLTON SHEARWATER HOTEL
by Jen
on Mar 8 2011 13:46
The hotel was lovely! We got the b&b break for 39pp and it was great value. Breakfast was great - there was a great selection of diff foods, we had dinner too in the bar (not included in the deal) and it was lovely but portions were quite small for the price. All the staff that we met were nice and always willing to help. We didn't get to use the pool or gym area but I think there'll be next time! We got distracted by the hot italian rugby team staying there lol!
5.00
0.3
CARLTON SHEARWATER HOTEL
by Andy Kervick
on Mar 2 2011 17:09
I can't fault the hotel except for one thing, we had to pay full price for entry to Jimmy Buckley on the Sunday night. Normally hotels offer some sort of concession on this.
The break itself was excellent value for money and I will certainly use them again.
4.00
0.3
CARLTON SHEARWATER HOTEL
by holiday.
on Mar 1 2011 12:37
great hotel, staff lovely. had a nice relaxing time.
5.00
0.3
CARLTON SHEARWATER HOTEL
by helen
on Feb 25 2011 15:09
Fairly in the middle of nowhere. The restaurant closed on one of the nights we were there although they served the a la carte menu in the bar that night. The spa area had nothing only a relaxation room, although it shared the facilities of the leisure centre which was good. The childlren's pool in the leisure centre was closed one of the days which meant holding our toddler in the big pool for an hour. The room was basic but clean and more like a 3 star..no mini bar, or fridge etc., but did have tea/coffee making facilities. The fire alarm went off in the middle of the night at 4 am albeit for 10 seconds, but it was a siren in our room and it took a while to go back to sleep. Exceptionally good value though, so while I won't be returning, it's hard to complain.
3.00
0.3
CARLTON SHEARWATER HOTEL
by santy
on Feb 23 2011 19:28
Bed is not so comfortable. Room lights are very dim. Spa treatment was not that great.Heating is not so good. Staffs are very friendly. Nice food. Overall 3.5 star.
5.00
0.3
CARLTON SHEARWATER HOTEL
by Linda
on Feb 15 2011 11:55
Stayed 2 nights 11th Feb, nice enough hotel, bed not very comfortable quite hard, requested feather pillows we where left one without pillowcase. Bedroom nice, bathroom very small, no showercaps. Breakfast is buffet style, cold and hot food, sausages tasted very strange, some yoguarts would have being nice. Staff friendly. Pool area nice enough but perferred the one in Westport
Linda, Cavan
3.00
0.3
CARLTON SHEARWATER HOTEL
by luca
on Feb 10 2011 22:10
The hotel facilities were impeccable, except the sauna, wasn't very warm. Lovely pool and jacuzzi. Towels are provided on arrival too, which is a bonus
We had a slight problem with the room, we didn't specify smoking or non-smoking.. so they gave us a smoking room, we called reception and a few minutes later someone came to take us to a new room.
If you go to the room and want it nice and warm, turn off the air conditioning as even in the hottest settings there was cold air blowing in.
The beds were nice and comfortable.
Nice ambiance at the bar and dinning room was lovely too.
great stay overall
5.00
0.3
CARLTON SHEARWATER HOTEL
by mike s
on Feb 8 2011 18:32
simply a fantastic hotel all round
5.00
0.3
CARLTON SHEARWATER HOTEL
by anne
on Jan 26 2011 12:18
<p>we stayed one nite in hotel. it was excellent. pool was lovely and warm. resturant had great servous and food was excellent. very spacious hotel. vert friendly staff. would recommend it to any one. anne roscommon</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by karen obrien
on Jan 17 2011 09:59
<p>I would give it 4 stars and it was excellent value for money</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by James
on Jan 8 2011 19:16
<p>My wife, myself and our five year old stayed for three nights on a B&B basis in the Carlton in early January 2011. We found the whole staff - front of house, cleaning, service and leisure centre - to be extremely pleasant and welcoming. The hotel was warm and comfortable and our room was very pleasant and certainly of a four star standard. The hotel provides underground parking and is virtually in the town, though Ballinasloe itself has very little to offer!! We really enjoyed our stay and we would highly recommend the Carlton Shearwater. It is a hotel we will definitely make a return visit to.</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Grey
on Jan 4 2011 11:09
<p>Had a wonderful time. Staff were excellent and food was good. Rooms were to a high standard. Only fault was that on both days there were no towels available in the SPA. Also only found one staff member to be less than obliging at the bar.</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by paula
on Jan 4 2011 09:37
<p>We had a lovely stay over the new year was very busy. The staff were lovely. We would consider going agiain.</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Noreen King
on Dec 30 2010 22:23
<p>We stayed at the Carlton Shearwater hotel on Monday 27th December. We were attending a concert that evening. We had been looking forward to some heat and water and a bit of comfort as we had none of them in our house due to frost and snow. We checked in and we were allocated a room. When we opened the door the first thing we saw was a half pint glass of lager on a shelf, red stains (which looked like blood) on the carpet, which turned out to be dried in red wine. The dressing table was messed with something that resembled yoghurt, which we didnt notice until we returned to the room to go to bed. Now I am not a fussy person, but in my opinion the room was not cleaned properly.
We had relatives staying at the hotel the same night who had to move to another room as the heating did not work in their room. In the room that they moved into, they realised during the night that they were in an interconnecting room, which was not locked. They did not sleep at all that night worrying about this security issue and that people could walk into their room any time. All in all things were not up to standard in my opinion</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by John G
on Nov 30 2010 11:03
<p>Had a wonderful stay. Hotel is at a very high quality and service was good. Excellent value for money! </p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Karen
on Nov 24 2010 21:33
<p>I was disappointed not to be able to get a treatment from the spa but must book earlier next time. The room didn't have a robe to allow the guest to take a swim without taking a change of clothes to the pool area - it put me off going. However, the staff were very helpful. The hotel is very clean and extremely good value. The food was excellent.</p>
3.00
0.3
CARLTON SHEARWATER HOTEL
by Mick
on Nov 17 2010 10:20
<p>We stayed for two nights in November. Hotel was excellent, rooms very clean & modern. Staff very friendly. Resturaunt very good for Dinner & Breakfast. Bar very busy and comfortable. Ballinasloe is a small town but Location is quite convenient to Galway & Athlone. </p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by NurseAli
on Oct 26 2010 15:32
<p>We recently stayed in the Carlton Shearwater for a wedding. We arrived the morning of and managed to secure an early check in. The reception staff were wonderful very helpful in every way. The function room was decorated beautiful and the staff were excellent.......Following a leisurely breakfast in bed we went down to enjoy the leisure centre again staff were helpful and polite but the temperature of the facilities was disappointing, jacuzzi, and sauna were tepid at best. We had lunch in the bar and booked dinner in the restaurant for later that evening, food was sensational with a wide and varied selection in the bar however we later discovered the reason......... the menu is the same in both..... but with such a varied selection we ate both times without complaint. A mixed wine selection was available from budget to indulgent. I would recommend a stay here to friends, family and colleagues alike, the greatest feature this hotel offers is their well trained, polite, helpful and friendly staff! </p>
4.00
0.3
CARLTON SHEARWATER HOTEL
by s&j
on Oct 4 2010 22:32
<p>I had a fantastic time in ballinasloe, the hotel was gorgeous and me and my boyfriend even got an upgrade to a suite. it was stunning, the breakfast was lovely, great variety and choice. the only thing that really didnt impress me was that because me and my boyfriend are only 19, the staff weren't very polite to us and when i asked a question to the women at reception about the leisure centre her response first she looked both of us up and down and asked "are ye even staying here, no?" the bar staff were roughly the same age as us and were "too cool" to be nice to us We would definitely recommend the hotel othwise the value for money was great! especially since we got an upgrade! really nice and clean hotel.</p>
4.00
0.3
CARLTON SHEARWATER HOTEL
by natalie
on Sep 26 2010 11:29
<p>Hotel was exactly what was promised it was an amazing getaway, Staff were so friendly and helpful, we were booked to saty for one night and decided to stay another night as it was so realaxing, we booked a few treatments and the spa was stunning the therapists were so warming and our therapist had "the golden touch"
treatments were amazing. We will be back again soon</p>
4.00
0.3
CARLTON SHEARWATER HOTEL
by bodenrule
on Sep 21 2010 15:26
<p>beautiful hotel with excellent and helpful staff.only drawback is if you want to go into Galway City,a good 40 minute drive everytime. Spa service was brilliant,and I will definitely be recommending the Carlton Shearwater to friends!</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by premierboy
on Sep 15 2010 14:14
<p>We recently stayed in the Carlton Shearwater in Ballinasloe. I have to say that the whole experience from arriving and checking in to departure was excellent. The Staff were extremely accomodating and pleasant.
The food in the Restaurant was second to none( The Chocolate Cake was a dream). The rooms were well equipped and spacious. All round I think it was brilliant. </p>
4.00
0.3
CARLTON SHEARWATER HOTEL
by CORA MC DONNELL
on Aug 19 2010 12:50
<p>I REALLY ENJOYED MY STAY AT THE CARLTON .I THOUGHT THE STAFF WAS COURTEOUS AND ATTENTIVE.
MY DAUGHTER AND I USED THE SPA WHICH I WOULD RATE VERY HIGHLEY,AND THE SPECIAL OFFERS ON SPA TREATMENTS WERE EXCELLENT VALUE.
I WOULD RECOMMEND THE CARLTON SHEARWATER TO MY FRIENDS.
CORA 18-8-10
CORA 19-8-10</p>
4.00
0.3
CARLTON SHEARWATER HOTEL
by enda phelan
on Jul 26 2010 21:35
<p>Many thanks I really enjoyed my stay in the CharltonShearwater Hotel in Ballinasloe Enda Phelan</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Mary Rohan
on Jul 5 2010 19:43
<p>We thoroughly enjoyed our stay in the carlton shearwater. The food was beautiful and we were treated with extreme coutesy from the minute we arrived.Our room was lovely and very spacious with every amenity that we required. we are looking forward to going back in October.</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Lorraine Dermody
on Jun 30 2010 22:07
<p>Well done to the hotel management and all the staff on tending to our groups needs at such short notice. Great service in comfortable surrondings and fabulous food</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by jacinta farrell
on Jun 30 2010 20:30
<p>nice hotel, great road there from dublin, rooms average, food very nice, staff very friendly and helpfull.</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by Hilary
on Jun 30 2010 09:53
<p>it was fantastic. We a family of 5 upgraded to a family suite for an extra %u20AC25 and it was so lovely, two large bedrooms, 1 with a balcony, lovely large bathroom. Food super for the dinner and staff so friendly from start to finish. Pool was great an used it on the day of arrival and leaving. We are quiet fussy but it reallly was a great break and we will defo go again</p>
5.00
0.3
CARLTON SHEARWATER HOTEL
by noel and marian o connor
on Jun 29 2010 22:48
<p>excellent facilitiessuperb frienly staff, very helpfull, had a freat stay</p>
5.00
0.3
